When I first asked a brush about comps, he responded
disinterestedly "You have to see the manager in the office" and then turned
away to deal with someone else, as though I should automatically know where
"the office" is. I gave up on getting a comp that visit. On a
different visit several months later, I again asked a brush about the comps
and he barked at me (literally barked at me) "You have to see the
manager" and turned away. Talk about unfriendly. I was left with
the impression that they were doing that on purpose to try to discourage
guests from asking for comps. Considering that I've easily played over
a hundred hours in that room and never gotten a comp, I finally ventured on
my own to find "the office" and discovered that the manager can be found in
an office behind the cage ... just walk right on back. When I asked
the manager for a comp, she gave me no grief, but that may be because I had
interrupted her while she was on the phone and she just wanted to get rid of
me. We'll see when I go back again and ask for a comp whether the
manager is as unfriendly about it as the brushes. Anyway, my advice is
just go straight to the back office and ask for a comp ... don't ask anyone
for directions--they might bark at you, too.
The comp itself is for $15. Not bad, but considering
everything in the hotel is already extraordinarily overpriced ... it'll pay
for a full meal at the snack shop, but you'll be laying out some of your own
cash if you go to the buffet or cafe. I chose cheap ... the snack
shop.
and you can see the chocolate flowing down the right-hand wall:
close up of the chocolate flow:
